Monitoring Service Information
Monitoring members receive a 50% discount off the current regular Rate.
Services Included with Monitoring Service:
- Support via screen share, email, and phone is free up to 15 minutes.
- Support rates are now prorated in 15 minute increments.
Business Class Monitoring
- System updates, performance, and health monitored.
- Automated Issue resolutions: Most issues will be resolved by technicians behind the scenes automatically.
- Critical Alerts: You will receive phone call alerts for any critical issues on monitored systems.
- After-Hours Support: Schedule maintenance and support for after hours to not halt daily productivity.
- Automated system optimization tools to help keep your computer running smoothly.
- Full Bitdefender Corporate license installed, paid for, and managed by IT professionals.
Discounted rate for service
- Remote and on-site support labor costs are discounted 50% for Lab 5-8 Clients.
- Managed Online Backup: online backup 100% Managed with bandwidth optimization (receive alerts if backups fail or any other issue arises).
- Managed Website Monitoring: Monitor Website uptime, updates, and security. Comes with 50% discount on web and graphics work.
Saving the world, one computer at a time!