Membership Service

Membership Service Information

Monitoring members receive a 50% discount off the current regular Rate.

Services Included with Membership Service:

  • Fast

    Fast Support

    • Support via screen share, email, and phone is free up to 15 minutes.
    • Support rates are now prorated in 15 minute increments.

  • Secure

    Business Class Monitoring

    • System updates, performance, and health monitored.
    • Automated Issue resolutions: Most issues will be resolved by technicians behind the scenes automatically.
    • Critical Alerts: You will receive phone call alerts for any critical issues on monitored systems.
    • After-Hours Support: Schedule maintenance and support for after hours to not halt daily productivity.

  • Speed

    Automatic tune-ups

    • Automated system optimization tools to help keep your computer running smoothly.

  • Safe

    Managed Antivirus

    • Antivirus managed by IT professionals.

  • Save

    Discounted rate for service

    • Remote and on-site support labor costs are discounted 50% for Lab 5-8 Clients.

  • More

    Optional Extras

    • Managed Online Backup: online backup 100% Managed with bandwidth optimization (receive alerts if backups fail or any other issue arises).
    • Managed Website Monitoring: Monitor Website uptime, updates, and security. Comes with 50% discount on web and graphics work.

 

Saving the world, one computer at a time!